How long does it take for my order to be processed?

Once you place your order online, we will reply a.s.a.p to your nominated email address with the total order value and banking details for the next step in the order process.

How is payment made?

Payment can be made either by internet banking 

How long does payment take to clear?

Once payment is made, it is normally cleared within 48 hours.

How long does it that to receive my order?

Once payment is cleared, the parcel will then be put into the queue to be packed and dispatched.Due to the number of parcels we receive this can take up to 2 business days to be packed and processed. Please note parcels are packed Mon - Thurs only. Parcels are not sent over the weekend Most times if deliver address is within North Island, the order will be received the next day , but this is not a guarantee. You will be provided your tracking details from the time it leaves us .

How much will it cost to send my order?

The cost to send your order will depend on how heavy your order is and the location of the delivery address. This calculated once your order has been placed..

What courier company do you use?

The courier company used is called FASTWAY COURIERS.. They deliver the item to your front door. Contact number in Auckland (09) 6349150

What happens if it’s been more than 48 hours and I still have not received my order?

Please email our friendly sales team at orders@insideafrica.nz to track the progress of your order.

Product Specials.

Please note these are while stocks last. Quantity is limited. No Wholesale, no Laybuys or rainchecks

I am looking for an item but cannot find it online

Please email our friendly sales team at orders@insideafrica.nz and we will notify you whether this product is available.

Products on special.